Team T-shirt

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T-shirts, hoodies, hats, etc.

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Contact

Threadbare Print House
463 Washington Street
Eugene, Oregon 97401

+15412285547
http://www.threadbarepress.com
amy@threadbarepress.com

Threadbare Print House

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Terms and Conditions

TURNAROUND TIME Typical turnaround time is 14 working days (two to three full-weeks) from the time the invoice & mockups are approved and payment has been made with a signature or via email. Rush charges may apply for orders needed sooner than our current turnaround. Turnaround times vary depending on the season, please ask your account manager for the current turnaround time. DEADLINES All orders with a specific deadline must receive written confirmation from Threadbare staff. Requesting a deadline does not make it effective, as scheduling often needs to be confirmed with our production manager. DEPOSIT & PAYMENT We accept cash, checks, debit and credit cards (American Express, Discover, Master Card, Visa, and most debit cards). 100% Payment is due at the time of invoice / proof approval. (Unless other terms have been discussed). Any delay in deposit/payment may result in a delay in turnaround time. If a completed order is not paid for within 30 business days of its completion an additional financing charge will apply. Invoices unpaid after 30 days of project completion will be subject to a 3% charge, 8% after 60 days, and an additional 10% every 30 days thereafter. Projects unpaid after 90 days are subject to legal action. ORDER CANCELLATION In the event an order needs to be canceled, refunds or return of deposits will be based on the status of the order (Have the items been ordered? Have any of the items been printed? Etc.) and may be subject to penalties and/or restocking charges, at a minimum of 15% of your order. RECEIVING YOUR ORDER We encourage you to check the quantities and quality of the garments you receive from us immediately. Threadbare cannot be held accountable for defects or problems with your order unless contacted within 48 hours of delivery. MISPRINT ALLOWANCE - Due to the nature of custom printing, we require a 5% misprint allowance or a minimum of 1 shirt per design per garment color, whichever is greater, with no penalty to us. Percentages are based on quantity of imprints, not quantity of garments. We strongly recommend that you order extra garments in each size, style and/or color in the event of misprints. Exact Quantities are not guaranteed and are not available on Rush Orders. Threadbare will not be held responsible for consequential damages such as profit loss on spoiled goods. Threadbare does not offer refunds on misprinted orders. In the result of a major mistake (wrong color garment, wrong design, or major blemishes). Threadbare will not be held responsible for end user subjectivity. That being said, we will do our best to make sure mistakes don’t happen. Refunds - are reserved to the sole discretion of Threadbare Print house. Terms and prices are subject to change without notice.

Refund Policy

If you are not 100% satisfied with your purchase, you may reach out to us to find a solution within 7 days. Customized products may not be eligible for refund.

Delivery Policy

All orders are shipped within 48 hours Monday – Friday. The shipping provider information and tracking number is provided by the shipping carrier and will be provided when the product has been shipped. The rate charged for shipping is based on the weight of the product and your location. Signatures are required on orders exceeding $10,000. If you have any questions about your shipment, please contact us with your inquiries at the information listed on our website.

Privacy and Security Statement

We value and respect the privacy of our customers. While operating our business and interacting with you, we collect, use, and share personal information in order to process and fulfill your orders. To learn more about how information relating to your orders is collected, used, shared, and to see the choices and rights available regarding your personal information please visit: /privacy

Secure Checkout Policy

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet.

Accepted Payment Methods